ESME Healthcare Supported Living Service
We are committed to delivering person-centred care that prioritises the individual’s needs.
Our approach is grounded in the core values of health and social care, which serve as the foundation for assessing and providing comprehensive support and care to promote the well-being of the vulnurable individuals.
With a strong focus on inclusivity, we strive to offer a holistic service within a supported living environment, tailored to the unique requirements of each individual. By conducting thorough assessments, we develop individualised care plans that are centred around achieving positive outcomes for each person under our care.
Our philosophy guides us in delivering high-quality and personalised healthcare services to promote the well-being of those we serve.
Our Main Objectives
To make a positive difference by providing a quality service through the provision of highly trained, fully compliant, and experienced staff: The cornerstones of our success is our robust recruitment process and the training that we offer to all our employees.
To ensure that care provision is personalised and delivered in accordance with regulations and the diverse requirements of our customers and their patients. We constantly strive to respect the individuality of Customers, promote their independence, dignity, and safety; respect the privacy and personal choices, lifestyles, customs, cultures, and values.
Our Philosophy
At ESME Healthcare Limited our philosophy is based upon the core values of Health and Social Care. We endeavour to use these values when assessing and delivering all care and support to our Service Users and alongside our Statement of Intent offer an all-inclusive service to vulnerable people within a supported living environment. Therefore, our philosophy is as follows:
- To uphold individual’s rights to make decisions for themselves.
- To offer choice and guidance that is in the best interests of the individual.
- To maintain dignity and privacy when working with vulnerable people, adhering to confidentiality legislation whilst safeguarding our service users from harm, abuse, and exploitation.
- Promoting Independence so that everyone can live a good life.
- Ensure that all care and support that is delivered is person centred and offers individuals the opportunities to have an independent and fulfilling life.
- To ensure that our service users feel safe and have opportunities to take part in the local community through seeking meaningful employment and education.
Supported Living Services Users Can Expect as Standard
- A holistic person-centred assessment – Including a full risk assessment
- Flexibility in delivery so that the service can respond to the level of need
- Independence, Choice, and Respect are achieved
- Regular monitoring and reviewing of the service delivered
- Recognised primary workers to ensure continuity and quality
- Maintenance of wellbeing
Range of Tasks We Provide
- Assistance in and out of bed
- Assistance with washing, bathing, showering
- Assistance to dress and undress
- Assistance with Catheter/Stoma Care and Continence
- Management
- Assistance with mouth care
- Prepare/cook Meals and Snacks
- Prompt, give or administer Medication
- Cleaning, laundry, and shopping
- Paying bills
- Escort duties
- Social Activities and Social Support and Inclusion
- Respite
- Assistance with benefits
- Resource and community access
- Activity Planning
Esmeralda Tafili
Director / Registered Manager
Esmeralda’s Story
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